Calgary 587.575.8957 / Houston 281.653.2100
Workshop & Implementation System
ABC's OF BEHAVIOUR
- How to interface with co-workers / employees
- Understand what motivates people
- Help others achieve their potential
- Understand why people behave the way they do
AFTER ACTION REVIEW
- Assess performance
- Identify and learn from successes and failures
- Connect past experiences with future actions
- Engage your workforce in the processes of problem solving and continuously improving
LEADING AND LAGGING MEASURES
- Identify trends, understand the effects of actions and innovations.
- Employees learn how they can influence results
- A communication tool for the entire organization
- Share ownership and accountability
- Promote teamwork and engagement
THE MATURITY MATRIX
- Describe how things are
- Describe what should be
- Describe the benefits of what should be
- Describe improvement actions and timelines
ORGANIZATION OPTIMIZATION
Organization Optimization emerges when people and processes align with the organization’s goals and objectives. The Four Tools shared by Twelve Degrees contribute to this alignment. This is created with the 3 Pillars that Twelve Degrees builds into the Workshop and Implementation System- Understanding, Involvement and Action.
Meet the team
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Steve Ramsay
TWELVE DEGREES
TWELVE DEGREES
Owner/General Manager
After completing his Boilermaker apprenticeship, Steve spent years welding and fabricating in multiple industries. Eventually his career moved toward work as a Process Improvement Specialist, Operational Excellence Coach and Operations Manager. Steve is proud of his knowledge gained from “on the floor” experience.
Owner/General Manager
After completing his Boilermaker apprenticeship, Steve spent years welding and fabricating in multiple industries. Eventually his career moved toward work as a Process Improvement Specialist, Operational Excellence Coach and Operations Manager. Steve is proud of his knowledge gained from “on the floor” experience. His passion today is working with Front Line Leaders that want to learn, grow and lead others to be the best they can be.
Steve and his wife Karla are endurance athletes that compete in marathon canoeing events. Each year they paddle well in excess of 1000 kilometres.
587-575-8957
steve@twelvedegrees.c
TWELVE DEGREES
TWELVE DEGREES
TWELVE DEGREES
A team with over 80 years of experience and 60,000 satisfied clients.
Karla Ramsay
TWELVE DEGREES
Patrick Houde
Administration Services Manager
Karla has made a career of being an Administrative Assistant with over 30 years experience in different industries including Logging, Healthcare and Community Departments. She is always ready to assist the team to ensure your experience with Twelve Degrees is smooth, efficient and valuable to your organization.
587-575-8956 karla@twelvedegrees.ca
Patrick Houde
Marshall Ennis
Patrick Houde
Implementation Manager
Patrick is a long time business coach who is known as an energetic and enthusiastic person that really puts his heart and soul into every project he is a part of. His ability to partner with clients is a big part of his success. In the past, Patrick has delivered outstanding results on several projects throughout No
Implementation Manager
Patrick is a long time business coach who is known as an energetic and enthusiastic person that really puts his heart and soul into every project he is a part of. His ability to partner with clients is a big part of his success. In the past, Patrick has delivered outstanding results on several projects throughout North America.
Before his consulting career, Patrick served as a manager for both Safeway and Petro Canada. He is a proud father of two sons, he enjoys golf, the outdoors and sharing time with his boy.
Mark Edmondson
Marshall Ennis
Marshall Ennis
International Client Strategist
Mark is a forward thinking, client-focused business strategist with 25+ years experience incorporating technology solutions to advance business goals and help client’s improve bottom-line results.
He is a proven consultative professional and business developer in multiple industry sectors – food retail, en
International Client Strategist
Mark is a forward thinking, client-focused business strategist with 25+ years experience incorporating technology solutions to advance business goals and help client’s improve bottom-line results.
He is a proven consultative professional and business developer in multiple industry sectors – food retail, energy, telecommunications, and automotive – in the US and Canada.
Mark has strong interpersonal skills to connect with C-Suite decision makers as a true peer and trusted adviser. Proven success selling complex marketing solutions and performance improvement initiatives that have grown the clients business incrementally.
Active road bike/mountain bike enthusiast, kayaker and 5 handicap at golf.
Houston, Texas 281-653-2100 mark@twelvedegrees.ca
Marshall Ennis
Marshall Ennis
Marshall Ennis
Workshop Facilitator & Coach
As a professional speaker, facilitator and coach, Marshall is unique in his understanding of the strength required to succeed in the face of extraordinary challenges. He specializes in highly engaging and empowering methods for communication, idea generation, strategic planning, internal capacity building, orga
Workshop Facilitator & Coach
As a professional speaker, facilitator and coach, Marshall is unique in his understanding of the strength required to succeed in the face of extraordinary challenges. He specializes in highly engaging and empowering methods for communication, idea generation, strategic planning, internal capacity building, organizational transformation and distributed decision making.
Employees add the most value to any organization, by being knowledgeable about the success of their business, to have them understand the meaning of individual contributions and to generate recognition of continual improvement through the celebration of success, organizations can radically transform their bottom line and more importantly add sustainable value to their business.